Let’s Build Supply Chains the World Can Trust

Key Responsibilities

1. Cloud Infrastructure & Networking

• Kubernetes Platforms: Deploy and maintain AWS EKS and Azure AKS multi-region clusters.

• Traffic & Security: Configure ingress (Traefik, Nginx), TLS lifecycle (Cert Manager), and secrets management (AWS Secrets Manager, Azure Key Vault).

• Network Topologies: Design VPC/VNets, route tables, Hub-Spoke networks, Azure Bastion, and secure SFTP infrastructure.

2. Operations & Automation

• Smart Scaling: Implement Karpenter for cost-efficient EKS node provisioning and KEDA for event-driven workload scaling.

• CI/CD & Fleet Management: Build GitHub Actions pipelines and manage self-hosted GitHub Actions Runner Controller (ARC) fleets on Kubernetes.

• Tooling & Helm: Maintain Helm charts and develop internal platform automation using Golang and Python.

3. Data & Messaging Services

• Storage & Databases: Manage AWS S3, Azure Blob Storage (lifecycle, replication), and AWS RDS PostgreSQL clusters (tuning, backups, failover).

• Queueing Systems: Operate AWS SQS and Azure Service Bus, managing Dead Letter Queues (DLQs) and consumer scaling.

4. Observability & SRE

• Telemetry Stack: Instrument services with OpenTelemetry, Prometheus (PromQL), Loki, Tempo, and Pyroscope.

• Reliability & Incidents: Manage Grafana dashboards, alerting, SLO/SLI tracking, and on-call workflows via Grafana Cloud IRM.

• SRE Practice: Lead blameless post-mortems, enforce error budgets, and improve production resilience.

Core Requirements

• Core Tech: Hands-on EKS/AKS, Helm, GitHub Actions, OpenTelemetry, and Grafana ecosystem expertise.

• Development: Hands on experience scripting/programming Language - Golang and Python.

• Fundamentals: Deep understanding of Linux OS internals, network security, and database administration.

• Mindset: Strong problem-solving, incident management skills, and an SRE-focused reliability drive.

Roles and Responsibilities

• Deliver scalable, low latency, and cost-efficient solutions to clients.

• Work closely with the founders, and the engineering leaders, to create an elegant, usable, responsive, and interactive interface.

• Be a part of conversations with experts from the industry and implement innovative solutions based on business needs.

• Test completed tasks in ongoing projects as a practice, participate in peer reviews and ensure the software is working before delivering it to the clients.

• Establish and maintain code quality as per the needs of the customers and standards in assigned projects.

• Implement and support compliance necessary for the software.

Skills & Qualifications

• Programming Languages: GOLANG, Python, C++

• 3-6 years of prior experience with hands-on programming preferably as a frontend and Backend Engineer with a strong focus on database optimization.

• Expert knowledge of PostgreSQL or any other NoSQL DB and Distributed SQL Databases for scalable, high-availability database solutions.

• Cassandra for highly scalable NoSQL databases with distributed architecture.

• Expertise with Python, Django, and data structures and algorithms.

• Excellent knowledge of JavaScript, and ReactJS.

• Ability to design for scale and performance, and to do peer code reviews.

• A deep understanding of cloud infrastructure (Azure), and Kubernetes for container orchestration and managing microservices at scale.

• Knative for building, deploying, and managing serverless workloads on Kubernetes.

• Familiarity with the Pharma/Supply Chain or packaging industry is a plus.

Roles and Responsibilities

• Develop and execute Validation strategies in line with client needs and regulatory guidelines (GxP, 21 CFR Part 11, GAMP 5, ICH Q9).

• Create and maintain validation documentation, including Validation Plans, IQ/OQ/PQ protocols, URS, RTM, and other required documents.

• Conduct impact assessments, risk assessments, and manage change control processes.

• Handle CAPA, incident management, and release management activities related to Validation activities.

• Develop and maintain in-house SOPs related to Validation processes and ensure adherence to QMS.

• Utilize JIRA for tracking tasks, issues, and project progress.

• Collaborate with cross-functional teams to ensure successful Validation Documents preparation.

• Stay up-to-date with industry best practices and regulatory changes related to Validation.

Qualifications

• 3+ years of proven experience in serialization implementation within the pharmaceutical industry.

• Strong understanding of regulatory requirements (GxP, 21 CFR Part 11, GAMP 5, ICH Q9).

• Experience with validation protocols (IQ, OQ, PQ) and documentation (URS, RTM).

• Familiarity with quality management systems (QMS) and SOP development.

• Proficiency in using JIRA or similar project management tools.

• Excellent communication and interpersonal skills.

Preferred Skills

• Experience with specific serialization software and hardware solutions (mention specific platforms if applicable).

• Knowledge of supply chain management principles.

• Certification in relevant areas (e.g., quality management, project management).